The Pet Grooming Owner’s Manual

Every groom takes longer than it was booked for. That is a scheduling decision, not a fact of life.

The day slips for reasons that are entirely predictable: a coat worse than described, a dog that needs twice the handling, an owner twenty minutes late for collection. None of it is unusual, and almost none of it is built into the book.

This manual writes the day down. Booking, timing by coat and temperament, intake, handling, the grooming routine, collection, pricing, records and the weekly look at the numbers are each set out as a procedure.

It contains no grooming technique and no veterinary advice. It assumes you are trained and insured, and that what breaks your week is the scheduling around the work.

Inside, you will learn how to

• Time a booking from coat and temperament, not from breed alone
• Take an intake that surfaces problems before the dog is on the table
• Price by the time a groom actually takes
• Stop late collections from eating the end of your day
• Decide when to decline a dog, and how to say it
• Read the four numbers that tell you how the month is going