The Barbershop Owner’s Manual

Most barbershops are busy. Fewer are profitable.

A shop can run flat out all Saturday and still finish the month short. The cause is rarely the price on the wall. It is the dead Tuesday morning, the walk-in turned away because nobody checked the book, the regular who drifted after his barber left, and the twenty minutes between chairs that nobody counts.

This manual writes the shop down. Opening, closing, the queue, the book, stock, pay, standards and the weekly look at the numbers are each set out as a procedure somebody else can follow.

It takes no view on how you cut. It assumes you are good at that and short of time for everything else.

Inside, you will learn how to

• Run the queue so walk-ins do not cost you booked clients
• Price a cut from what the chair-hour actually costs you
• Decide between chair rent and employment with real numbers
• Turn a first visit into a standing appointment
• Fill the mornings that are currently dead
• Read the four numbers that tell you how the month is going